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Policies
What the site stores, how questions and pledges are handled, the rules for advertising and the status of the sample content.
This is a preview build of the Al-Ihsaan public site. Content is illustrative, sponsor listings are fictional, and no live payment is taken. The policies below explain how the preview handles information and what the sample content means.
The site is operated as a single public platform. There are no user accounts, no passwords and no admin interface on the public site. If a policy changes, the updated text will appear on this page.
The public forms store only what is needed to respond to a submission. The Ask a Question form stores an optional name and email, the chosen topic, the question, whether you asked to remain anonymous, and a reference. The pledge form stores your name, email, amount, optional message and project. The sponsor enquiry form stores the business name, contact name, email, package, message and reference. The newsletter form stores an email address.
Submissions are kept in the site’s database so the Al-Ihsaan team can review and respond to them. We do not sell personal data or share it for advertising. An email address given with a question is used only to follow up on that question and is never published.
This preview does not set advertising or analytics cookies. If you ask us to remove a submission or a newsletter address, email hello@al-ihsaan.example with the reference number where possible.
Questions should be general, respectful and within the six published topics: worship, belief, family, finance, Qur’an and etiquette. Most questions receive a response within five to seven working days. Questions that need additional review may take longer, and not every question can be answered individually.
The service is not for urgent matters or personal religious rulings. For those, please speak to a qualified local scholar who knows your circumstances. Questions may be edited for clarity before publication, and personal details are not published. You can ask to remain anonymous when you submit.
Do not include another person’s private information, or material you do not have the right to share. We may decline or remove a submission that is abusive, unlawful or outside the service’s purpose.
A pledge records your intention to support a project. It is not a payment and it does not create a charge. No card or bank details are collected on this site. The project team will contact you at the email address you provide with secure payment details and the next step.
Contributions are accepted as amounts between KSh 100 and KSh 10,000,000. Pledges can be made only for active projects. Funded and completed projects remain online as a record and no longer accept new pledges.
If you change your mind before making a payment, contact the team and ask for the pledge to be withdrawn. Once payment has been arranged separately, the project team will explain the applicable process.
Every sponsor unit is labelled Sponsored. Advertising never appears as a fatwa, bulletin, book or editorial recommendation, and commercial support never influences editorial or scholarly judgement. Sponsor copy is reviewed against the policy below before publication.
The following are not accepted:
Businesses and sponsor listings in this preview are fictional placeholders. Prices and package features are sample copy. An enquiry does not take a payment or confirm a booking.
Sample content for review. Fatwas are not final until approved by the Al-Ihsaan scholarly review panel. All bulletins, book excerpts, quizzes, project updates and sponsor listings on this preview site are illustrative. Answers offer general guidance only and are not a substitute for a personal ruling from a qualified local scholar.
Fatwas and other answers offer general guidance. They are not personal rulings and are not a substitute for speaking with a qualified local scholar about your circumstances. Nothing on this site is medical, legal or financial advice.
If you notice an error, please contact the team with the page address and a short description. Corrections are reviewed before any change is published.
Questions about these policies can be sent to hello@al-ihsaan.example. You can also write to Nairobi, Kenya or call +254 20 000 0000.
For a question about Islamic practice, please use the Ask a Question form rather than the policy contact address.